Privacy notice

The information depends on how you interact with adelvy.

• Website data, such as IP address, browser and device information, requested pages, timestamps, referring page, and technical logs.
• Access-request data, including name, role, company, contact details, country, company size, preferred language, consent choices, and the content of your request.
• Demo and contact data, including your email address, message, and subsequent correspondence.
• Service data, including account details, activity records, supplier and operational context, documents, comments, decisions, and other information submitted by an authorized customer or user.

Please do not send confidential, sensitive, or unnecessary personal data through the public contact and access-request forms.

• To deliver the website and keep it secure and reliable.
• To answer questions, process access and demo requests, and communicate about the requested service.
• To provide, support, maintain, and improve adelvy for authorized users.
• To prevent misuse, investigate technical problems, and protect our rights and systems.
• To send optional product or company updates when you have given consent.
• To meet legal, accounting, and compliance obligations that apply to us.

Depending on the situation, the legal basis is consent, steps requested before entering a contract, performance of a contract, compliance with a legal obligation, or our legitimate interest in operating and protecting the website and service. You may object to processing based on legitimate interests for reasons arising from your particular situation.

The website uses a functional locale cookie to remember the selected language. We do not use that preference to build an advertising profile. Your browser can remove or block cookies, although language selection may then need to be repeated.

We use carefully selected providers for hosting, email delivery, security, diagnostics, and other infrastructure needed to operate adelvy. They may process personal data only under our instructions and appropriate contractual safeguards. We may also disclose information where required by law, to protect legal rights, or as part of a corporate transaction subject to suitable protections. We do not sell personal data.

If a provider processes data outside the European Economic Area, we use an applicable transfer mechanism and supplementary safeguards where required.

We keep personal data only for as long as it is needed for the purpose collected, an active customer relationship, legal retention duties, or the establishment and defense of legal claims. Retention periods vary by record type and contractual context. We then delete or anonymize the information unless continued retention is required by law.

We use technical and organizational measures designed to protect personal data against unauthorized access, alteration, loss, and misuse. No internet service can guarantee absolute security.

Subject to the legal conditions, you may request access, correction, deletion, restriction, data portability, or withdrawal of consent. You may also object to certain processing and lodge a complaint with a data protection authority. Withdrawal does not affect processing that was lawful before withdrawal.

Send privacy requests to contact@adelvy.com. We may need to verify your identity before completing a request. The competent supervisory authority for our registered office is the State Commissioner for Data Protection and Freedom of Information Baden-Württemberg, Lautenschlagerstrasse 20, 70173 Stuttgart, Germany, poststelle@lfdi.bwl.de, https://www.baden-wuerttemberg.datenschutz.de.

We may update this notice when the website, service, or legal requirements change. The date above shows the current version.